NEVER ACCEPT UNSOLICITED REQUESTS TO REMOTE CONTROL YOUR COMPUTER!
NOTE: At Spaulding Technology, LLC, your security and trust are our top priorities. From time to time, we may request remote access to your computer in order to provide efficient support. In most cases, this access is performed live, while we are actively speaking with you by telephone, ensuring full transparency throughout the process.
We also offer the option of unattended access, a secure, premium service that allows us to connect to your computer even when you are not present. This service must be arranged in advance and is protected by industry-standard security measures.
Spaulding Technology, LLC will never access your computer without your explicit permission. In certain situations, we may require written authorization to further safeguard your privacy and data.
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While on the phone with a representative from Spaulding Technology, please type your first name. Then the representative will provide you with a 9-digit code. Then follow the onscreen instructions or instructions provided by the representative to launch the remote control application.
Spaulding Technology, LLC uses complete secured remote control services provided through GoToAssist by ©LogMeIn